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MyGuava | Visa Olympic Games Terms & Conditions

Last updated: 11.04.2024

By entering the MyGuava Visa Olympic Games Paris 2024 Draw (the ‘prize draw’) you are agreeing to these terms and conditions.


Who’s running the prize draw?

The promoter of the prize draw is Visa Europe Ltd, 1 Sheldon Square, London W2 6TT.


Can I enter the prize draw?

To enter you need to:

  1. UK resident
  2. Be 18+
  3. Be a MyGuava customer and have a MyGuava Visa card 

You can enter by registering for the prize draw and meeting the criteria set out in these terms and conditions.


You can’t enter if:

  1. You work for Guavapay Limited;
  2. You have been involved with the organizing, running or promotion of the prize draw;
  3. You are entering for someone else;
  4. You are an employee of Visa Europe Limited (visa) or its subsidiary companies, or are an immediate family member of someone who works for Visa or its subsidiary companies;
  5. You are an athlete, official, coach or agent linked to the Olympic Games Paris 2024 or are an immediate family member of an athlete, official, coach or agent linked to the Olympic Games Paris 2024.


Your entry will not count if you do not meet the above criteria. You will be disqualified if you stop meeting these criteria at any time before the prize draw ends (even if your entry was valid when you entered).


Bulk entries, entrant using multiple addresses, email addresses, number or entering via agents, third parties, organized groups, syndicates or aliases or entries automatically generated by computer will not be accepted.


When is the prize draw available?

Entry in the Prize Draw is available from 12th April 10:00 (UK time) until 12th May 23:59 (UK time) (the ‘Promotional time’


How do I enter?

The prize draw is free to enter. You can enter the prize draw within the promotional period. We will not accept entries received after the end of the promotional period. You can opt-in to the prize draw in the www.myguava.com. By registering for the prize draw, you accept and agree to these terms and conditions. 

Just follow these simple steps for your chance to win:

  1. Make a purchase with your MyGuava Visa card between 12th April 10:00 (UK time) until 12th May 23:59 (UK time);
  2. Go to visa.co.uk/national-promotion-paris-2024 and complete the online form to submit your entry into the draw.

You can enter this promotion up to a maximum of 10 times. Each time you make a purchase using your MyGuava Visa card between 12 April 2024 and 12 May 2024, remember to submit a new online entry.


What are the prizes?

There is one main package (the ‘Grand Prize‘) available for 2 people. 

The winners of the Grand Prize Package will each receive the following:

Excluded from the Packages:

If you win, you are responsible for any tax liabilities.


How will winners be chosen?

The prize winners (each winner or together as winners) and a reserve list be drawn at random from the valid entries received. Visa’s prize fulfillment agency Brightblueday be in behalf of us, will notify the winners via email and/or phone within 30 days of the closing date. 

Our decision is final and no other correspondence will be entered into regarding the outcome of the prize draw. We reserve the right to declare the prize draw void if we consider it unreasonable that the prize draw should proceed, whether. Due to an administrative error or otherwise. 


How will I know if I have won?

The winners will be notified of their prize by a representative of Visa’s prize fulfilment agency Brightblueday, by phone and/or email.

If you win, we will try to contact you by email/phone within 30 days of the ends of the promotional period.

If you do not claim your prize within one week of being notified, we can give it to the next runner-up of the reserve list.  


What else do I need to know?

We are not responsible for any loss or damage you incur by taking part in the prize draw unless the loss or damage is caused by our negligence. You are responsible for complying with any Terms and Conditions issued by the manufacturer or supplier of a prize. 

We can change these terms or cancel the prize draw without telling you in advance if:

The prize is non-exchangeable, non-transferable and no cash alternative is offered.

Sale, transfer or exchange of any part of the prize package is strictly prohibited. Any attempt to sell, transfer or exchange the prize will result in the prize being withdrawn by us and the prize will be declared null and void.


Additional Terms and Conditions

Visa is not responsible for the administration of the promotion. Visa will be responsible for prize winner management and prize fulfilment and may appoint other providers in support of this.

We reserve the right to terminate or temporarily suspend this prize draw in the event of technical or other difficulties that might compromise its integrity but will always endeavor to minimize the effect on participants.  


Your personal data

If you register for the prize draw, we will use your information to enter you into the draw, we will use your information to enter you into the draw in accordance with these Terms and Conditions. If you are successful. Your personal data will be shared with Visa and MyGuava the extent required for fulfilment, delivery and arrangement of the prize. Our Privacy Policy explains how we will use, disclose, transfer and store your information and sets out your rights to your information https://myguava.com/personal/privacy-policy

Personal data provided to Visa will be processed in accordance with Visa’s privacy policy https://usa.visa.com/legal/global-privacy-notice.html.
If you win, we might ask you if we can use your information and entry in any promotional activities or publicity linked to the prize draw and you agree that if asked you will take part in further publicity.


Contact us

You can ask questions about the prize draw by emailing [email protected]. MyGuava is owned and operated by Guavapay Limited, a company registered in England with company number 10601900 and its registered address at Salisbury House, 29 Finsbury Circus, London, EC2M 5QQ, United Kingdom. Guavapay Limited is registered with the Financial Conduct Authority in the United Kingdom as a Small Electronic Money Institution with reference number 900888.