Simplify Your Online Payments
The MyGuava Business Payments Gateway seamlessly integrates with your e-commerce business to streamline operations, save you time and effort and support your long-term growth.
*Apply as a limited company or a sole trader to get a free corporate account.
Low payment and transaction fees
Faster checkouts with Apple Pay and Google Pay
Integrates with all major plugins and payment systems
PCI-compliant and 3D Secure
Advanced data analytics and valuable insights
Realise Your E-Commerce Growth Ambitions
Boost Revenue With Our Payment Gateway Solution
With our Payment Gateway Solution, you can boost revenue, reduce expenses and streamline operations. We charge a fixed rate of just 0.7% UK debit cards and 0.9% for credit card transactions
Flexible Integrations For A Better Business
You can add our payment page to your site, use our API or effortlessly integrate with WordPress, WooCommerce, Ecwid by Lightspeed, Adobe Commerce (Magento) and Xero.
Accept Payments Quicker and Easier
MyGuava Business integrates with all major payment systems, including Visa, Mastercard, UnionPay and American Express. We have also integrated Apple Pay and Google Pay to speed up your checkout process.
Do Business On Your Customer’s Terms
You can accept payments in various currencies, meaning it is easier for international customers to purchase from your company without having to worry about converting currencies and incurring additional charges.
What Our Clients Say About Us
Well there not many company's, I have contacted and the customer service is on point, I would highly recommend 👌
The company its reliable and very fast on transaction I rate 💯
Highly recommend this company. Fantastic customer service and great products! This is a company worth doing business with
FAQs
How do I order a POS terminal or e-commerce service for my business?
You can order these services through the MyGuava Business dashboard under the "Acquiring" section. Please note that this service is only available for businesses domiciled in the UK.
How do I set up my POS terminal and e-commerce service?
Our dedicated team will assist in configuring your POS terminal and e-commerce service to meet your specific needs.
How long does it take to set up the POS Terminal?
Setting up takes five to ten minutes. The contact number for the 24/7 POS terminal support team is printed on the back of your device. You can easily set up your POS terminal independently, or you can contact our team for expert support.
How long does it take to receive my POS Terminal?
You should receive your POS terminal within five working days after completing the onboarding process.
Can I connect my POS Terminal to my MyGuava Business account?
Yes. The POS Terminal links directly to your MyGuava Business Corporate account, so payments go straight into your balance, no extra steps required.
Can I connect via both Wi-Fi and 4G?
Yes. Our POS Terminal supports both Wi-Fi and 4G connectivity and comes with a pre-installed 4G SIM card for your convenience.
Do I need to train my employees to use the POS Terminal?
Our POS Terminal is fully intuitive and very easy to use. No formal training is necessary, and most users feel confident using it within an hour.
How long does the battery last?
Battery life depends on your connection type. With Wi-Fi, the POS Terminal battery typically lasts three to four days, and with 4G, it lasts around two to three days. The device fully recharges in under three hours.
Does the POS Terminal come in different colours?
At the moment, we do not offer the ability to customise the colour of the POS Terminal.
Can I take payments if the customer is not present?
Yes, you can. This is known as a Card Not Present (CNP) transaction. However, this function is not available by default for all users. To activate CNP, please contact our support team.
How quickly can I access my funds?
We offer a range of settlement options. By default, we operate on a T+1 schedule, meaning funds settle the next business day. However, we can also adjust this to T+2, T+3, or longer if you prefer less frequent settlements. Weekend and bank holiday settlements are also possible on a case-by-case basis.
Does the POS terminal accept Amex payments?
Yes, it does. You’ll just need to let us know during setup if you’d like to accept Amex, although you can activate or deactivate Amex acceptance at any time by contacting support.
How do I initiate a refund?
It’s simple: just open the POS Terminal menu, find the transaction, and tap it to cancel or issue a refund.
Does the POS Terminal print receipts?
Yes, it does. Once a payment goes through successfully, the option to print a receipt will pop up on your screen. You can print both merchant and customer copies.
Can I have a logo on the receipt?
Yes, you can. Speak to a member of our sales team or contact customer support for more information.
Can I email customers their receipt?
Yes, you can send receipts by both email and text.
What should I do if I have a question about my POS Terminal?
If you have any additional questions or issues, please contact our customer support team, who are available via phone or email. You can also contact us via the 24/7 chat on our website.