Queens Park Rangers (QPR) Reward Programme (2025-26)

last updated: May 23, 2025

Guavapay Limited (“Guavapay”) is a Small Electronic Money Institution registered with the Financial Conduct Authority in the United Kingdom, under FCA Reference Number (FRN) 900888, registered in England and Wales with company number 10601900 and with registered address is Monument Place, 24 Monument Street, London EC3R 8AJ, United Kingdom. Guavapay's ICO registration number is ZA274504.          

Terms and Conditions

1. Introduction

When your application for a QPR Card is accepted and you receive your physical or virtual card or you hold a QPR Card, you will be enrolled in the QPR Card Reward Programme operated by Guavapay. This Reward Programme will enable you to earn Benefits and redeem Prizes in accordance with these rules (the “Terms and Conditions”). All terms used in these Terms and Conditions are defined in Clause 13 (Definitions).

The QPR Reward Programme will be valid during the football season ending on 30th of April 2026 (the “Term”). However, the Prizes section may close before the end of the Term in accordance with the availability of the Prizes and specific terms relating to a Prize.

These Terms and Conditions only govern insofar as the Queens Park Rangers Reward Programme is concerned. For the general rules that apply with respect to your MyGuava Account and Card, please see the Account Terms (as well as other policies and legal documents) available at  https://myguava.com/legal. For the general rules that apply to the MyGuava Cashback Program, please see the terms and conditions available at  https://myguava.com/legal (the “MyGuava Cashback Program T&Cs”).

2. Benefits

With your QPR Card, you will be eligible to receive the following Benefits:

a)  QPR General Edition Card:

● Cashback: in accordance with the cashback for Co-Brand General Edition Cards under the MyGuava Cashback Program T&Cs

b) QPR Limited Edition Card:

● For UK residents only, subject to availability, only 900 QPR Limited Edition Cards will be issued on a first-come, first serve basis.

● Cashback: in accordance with the cashback for Limited Edition Co-brand Cards under the MyGuava Cashback Program T&Cs

3. Prizes

When you use your QPR Card to make Eligible Transactions you will be eligible to win the following Prizes:

1.  You can win a QPR football ball (size 1-little ball) when you use your QPR Card to spend up to £100 and make a minimum of 5 Eligible Transactions within one (1) calendar month. The QPR football balls are subject to 400 units.

2.  You can win a QPR water bottle when you use your QPR Card to spend up to £250 and make a minimum of 10 Eligible Transactions within two (2) calendar months. The QPR water bottles are subject to 400 units.

3.  You can win a QPR T-shirt when you use your QPR Card to spend up to £500 and make a minimum of 15 Eligible Transactions within three (3) calendar months. The QPR T-shirts are subject to 400 units.

4.  You can win a QPR hoodie when you use your QPR Card to spend up to £750 and make a minimum of 20 Eligible Transactions within four (4) calendar months. The QPR hoodies are subject to 400 units.

The above-mentioned Prizes are subject to availability. They will be awarded on a first-come-first-served basis. The Prize reward will close when all available Prizes have been allocated.

You are eligible to win only one of each Prize mentioned above.

4. Terms and Conditions

Guavapay reserves the right to change these Terms and Conditions, including changes to the basis on which Prizes are awarded and the number of Prizes.

Prizes will be redeemed by Guavapay in accordance with these Terms and Conditions.

Prizes are calculated on Eligible Transactions once the transaction has been cleared on your Account. This is usually a few days after you make the transaction.
  

Your application for a QPR Card must be accepted in accordance with the Account Terms (available on this link: https://myguava.com/legal/GB/legal-terms/account-terms) and you must be in possession of a physical or virtual card to be enrolled in the QPR Card Reward Programme.

Additionally, you need to comply with the following:

● Have an Account;

● Live in the United Kingdom;

● Be at least 18 years old;

● Be a MyGuava customer and have a QPR Card; and

● Comply with these Terms and Conditions.

You can’t enter if:

● You have been involved with the organising, running or promotion of the Reward Programme; or

● You are entering for someone else.

5. Redeeming Prizes

You do not have to take any action to redeem Prizes. Guavapay will redeem Prizes on a first-come-first-served basis in accordance with these Terms and Conditions.

Rewards are considered redeemed and delivered once dispatched by Guavapay to the customer’s registered address on the MyGuava App. Guavapay is not responsible if the customer does not personally receive the reward for any reason, including but not limited to cases of incorrect address details, non-availability at the time of delivery, or third-party interference.

The risk of loss or non-receipt of Prizes transfers to the customer upon dispatch.

6. Prizes not earned or redeemed

Guavapay has sole discretion not to redeem the Prizes if:

● You are in breach of the terms of these Terms and Conditions;

● Your QPR Card has been cancelled or suspended; or

● You are suspected of fraud.

You will not be eligible to earn Prizes, and no Prizes will be redeemed while any of these circumstances continue.

7. Information about the Programme

If you require any information or assistance in connection with the Rewards Programme, please contact Guavapay Customer Support by:

● Writing a letter to this address: Customer Support, Guavapay Limited, Monument Place, 24 Monument Street, London EC3R 8AJ, United Kingdom.

● Writing an email to us at  [email protected]. 

● By phone on +44 204 577 1440.

● By chat through the app or Website.

● Through specific contact forms on our Website  https://myguava.com/personal/help.

8. Termination

a)  If your Account is closed for any reason, all Prizes earned but not redeemed at the date of closure will be forfeited.

b) We reserve the right to terminate the Rewards Programme by giving you reasonable notice. If we do this, all Prizes will be redeemed under these Terms and Conditions at the date of closure, as determined by Guavapay.

9. Transfer of Prizes

Prizes may not be transferred or sold.

10. Tax liability

You or your advisers are responsible for determining any tax liability in respect of your participation in the Reward Programme, including the earning and redeeming of Prizes. We are not able to give you advice on this matter and disclaim any liability.

11. Changes to the Programme

In addition to the specific changes referred to in these Terms and Conditions, we may change the Programme or the Terms and Conditions by giving you reasonable notice.

12. Notices

Any notice we may give you under these Terms and Conditions may be given electronically, displayed in the Guavapay app and/or on our website.

13. Definitions

“Account” means the Guavapay Limited account maintained in your name;

“Benefits” means the benefits set out at section 2 above;

“Eligible Transactions” shall have the same meaning ascribed to it under the MyGuava Cashback Program T&Cs

“Guavapay” means Guavapay Limited;

“QPR Card” means the QPR Limited Edition Card or QPR General Edition Card issued to you;

“QPR General Edition Card” means the Crest Card or the Home Kit Card debit card or any other debit card determined solely by Guavapay from time to time;

“QPR Limited Edition Card” means the Ltd Edition Crest Card debit card or any other debit card determined solely by Guavapay from time to time;

“Prizes” means the prizes earned and redeemed under the Programme;

“Programme” means the QPR Card Reward Programme, the terms of which are set out herein;

“We”, “we” or “us” means Guavapay Limited; and

“You” or “you” or “your” means you, the person in whose name we maintain the Account.